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Privacy Policy

Last Updated: May 2026

At Soft Skills Mentor, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your information when you access our website, programs, coaching services and related platforms. By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

a) Personal Information

  • Name, email address, phone number, and WhatsApp number
  • Information shared through forms, registrations or enquiries

We may automatically collect certain technical information including IP address, browser type, device information, pages visited, time spent on pages, and website interaction behavior to improve website performance and relevance.

b) Usage & Technical Information

2. How We Use Your Information

We may use your information to:

* Respond to enquiries and coaching requests

* Provide access to programs, workshops and resources

* Communicate important updates and support information

* Improve our website, services and learning experience

* Analyze website traffic and visitor behavior

* Share relevant educational or promotional communication

We do not sell or rent your personal information to third parties.

3. Communication & Marketing

If you voluntarily submit your contact details through forms, WhatsApp or registrations, you may receive:

* program updates,

* workshop announcements,

* educational resources,

* or relevant communication from Soft Skills Mentor.

You may opt out of promotional communication at any time.

4. Cookies & Analytics

Our website may use cookies, analytics tools and similar technologies to improve user experience and understand website performance.

We may use services such as:

* Google Analytics

* Meta/Facebook integrations

* Website performance tracking tools

These tools may collect non-personal browsing and interaction data.

You can manage cookie preferences through your browser settings.

5. Third-Party Services

Our services may use third-party platforms including:

* Zoom

* Google Meet

* WhatsApp

* Payment gateways

* Wix

* Google services

We are not responsible for the privacy practices or policies of third-party platforms and encourage users to review their respective policies separately.

6. Data Protection & Security

We take reasonable measures to protect your information from unauthorized access, misuse, disclosure or alteration.

However, no online platform or method of electronic transmission can guarantee absolute security. By using this website, you acknowledge and accept this risk.

7. External Links

Our website may contain links to external websites, social media platforms or third-party services. We are not responsible for the content, security or privacy practices of external websites.

8. Children’s Privacy

Soft Skills Mentor does not knowingly collect personal information from children without appropriate parental or guardian involvement where required.

9. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal or service-related changes. Updated versions will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at: thespeakingmentor@gmail.com.

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